Thank you for choosing EnglishTPT for your digital teaching resources. We strive to provide high-quality materials to support your educational needs. Please review our Refund and Returns Policy for digital products carefully.

1. Digital Product Nature:

All our products are digital and downloadable. Once the files are downloaded or accessed, they are deemed non-returnable and non-refundable.

2. Non-Transferable License:

Your purchase grants you a single-user license for the digital products. Redistribution, resale, or sharing of the purchased digital files is strictly prohibited.

3. Technical Issues:

In the rare event that you encounter technical issues with your download or access to the digital files, please contact our customer support at [casseur1995@gmail.com] within one (1) days of purchase. We will make every effort to assist you and ensure that you receive the files in proper working order.

4. Refund Eligibility:

Refunds will only be considered under the following circumstances:

  • If the product was not as described.
  • If you have encountered technical issues that cannot be resolved within a reasonable timeframe.

5. Refund Request Process:

To request a refund, please follow these steps:

  • Email our customer support at [casseur1995@gmail.com] with your order number, a detailed explanation of the issue, and any relevant supporting documentation.
  • We will review your request within 5 business days and notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable number of days.

6. Additional Notes:

  • Refunds are issued at the sole discretion of EnglishTPT.
  • If a refund is granted, your access to the digital products will be terminated immediately.

7. Changes to the Policy:

EnglishTPT reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting to the EnglishTPT website.

If you have any questions or concerns about our Refund and Returns Policy, please contact us at [casseur1995@gmail.com].

Thank you for your understanding and cooperation.

mobile :+31 00000000000   Email support : contact@englishtpt.com  Adress : 8711 Jacaranda Ave, California City, CA 93505, États-Unis